Jin Air is a low-cost airline based in South Korea that is owned by Korean Air. As one of Korea’s leading budget carriers, Jin Air operates domestic and international flights across Asia. The Jin Air Cebu Office serves as one of Jin Air’s hub airports. With a wide range of services and facilities, the Cebu airport office ensures a seamless and enjoyable travel experience for all. Whether passengers are looking for assistance with their reservations, check-in, or simply need a comfortable place to relax before their flights, the Jin Air Office in Cebu is a valuable resource for travelers.
How to Reach the Jin Air Cebu Office Address?
8X8H+59C, Airport-Departure Rd, Lapu-Lapu City, 6015 Cebu, Philippines
How to Contact the Jin Air Cebu Office?
If you need to get in touch with the main Jin Air office located in Cebu, there are a few different ways to contact them. The Jin Air office in Cebu serves as the houses many key departments for domestic operations.
| Office Phone Number | +1-844-234-6014 or +63 32 494 7666 |
| Reservation Number | 82-2-6099-1200 |
| Headquarters Address | Gangseo-gu, Cebu, South Korea |
| Hub | Incheon International Airport |
| Official Website | https://www.jinair.com/gate |
| Flight Booking | https://www.jinair.com/booking/index |
| Flight Status | https://www.jinair.com/ready/flight |
| Check in | https://www.jinair.com/checkin/checkinList |
| Facebook Support | https://www.facebook.com/JinAir |
| Twitter Support | https://twitter.com/JINAIR_LJ |
| Instagram Support | https://www.instagram.com/jinair_LJ/ |
| Youtube Support | https://www.youtube.com/user/JinAir0717 |
The Jin Air Cebu Ticket Office offers a variety of convenient options for passengers to contact the office, ensuring that they receive the assistance they need for a smooth and enjoyable travel experience. Whether you prefer to visit the office in person, call, email, message through social media, or use the online inquiry form, the dedicated staff at the office is always available to help.
Queries Handled by the Customer Care Team of the Jin Air Office in Cebu
Here are some queries that may be handled by the customer care team at the Jin Air Office in Cebu:
| Questions about reservations, ticket purchases, and managing bookings | Requests for information on flight status, delays, cancellations, and schedule changes |
| Reporting missing luggage or items left on a plane | Complaints about in-flight service, experiences with staff, or airport facilities |
| Requests for refunds or compensation for canceled, overbooked, or delayed flights | Questions about Jin Air’s various fare classes and seat options |
| Making special meal requests for dietary restrictions | Requests for wheelchair assistance or other special services needed to accommodate disabilities |
| Questions about Jin Air’s baggage policies, carry-on rules, and fees | Making changes to passenger names, flight dates, destinations, or other ticket details |
| Providing feedback, complaints, or suggestions about overall service | Requests for mileage plan enrollment, accrual, or redemption |
| Questions about airport lounge access for certain fare classes | Rebooking due to missed connections caused by delays or other issues |
| General inquiries about routes, in-flight amenities, airline partners, and other operations | Questions prior to travel about visas, documentation requirements, customs process, etc. |
The Cebu customer care team handles these and many other pre-travel, in-travel, and post-travel queries from Jin Air passengers flying domestically within the world. Their goal is to promptly resolve customer concerns and ensure a smooth journey.
Facilities and Amenities at Jin Air Office in Cebu
The Jin Air Cebu Office is designed to provide a comfortable and efficient environment for both passengers and employees. Some of the key facilities and amenities available at the office include:
| Seating Area | The comfortable seating options and free Wi-Fi ensure that passengers can stay connected and entertained during their visit to the office. |
| Snacks and Refreshments | The office offers a variety of snacks and refreshments for passengers to enjoy while they wait for their flights. |
| Restrooms | Clean and well-maintained restrooms are available to use during their visit to the office. |
Which Planes Does Jin Air Fly?
| Boeing 737-800 | 19 |
| Boeing 737-900 | 3 |
| Boeing 737 MAX 8 | 1 |
| Boeing 777-200ER | 4 |
| Total | 27 |
Where to Download the Jin Air Mobile Application?
Download the Jin Air Application from the below-mentioned links:
Android users: https://play.google.com/store/apps/details?id=com.jinair.android&hl=en&gl=US
FAQs on Jin Air Cebu Office
Where is the Jin Air Cebu Office located?
8X8H+59C, Airport-Departure Rd, Lapu-Lapu City, 6015 Cebu, Philippines
What are the main departments at the Jin Air Cebu Office?
Some of the main departments housed at the Jin Air Cebu Office include Customer Service, Sales, Marketing, IT, Operations, and Corporate Administration.
Can I visit the Jin Air Cebu Office as a customer?
No, the Jin Air Cebu Office is only for employees and operations. It is not open for public visits. For customer inquiries, please contact Jin Air’s call center or email/social media.
Does the Jin Air Cebu Office handle international or domestic operations?
The Cebu Office mainly oversees Jin Air’s domestic operations and routes. International activities are managed through other regional offices.
How can I contact the Jin Air Cebu Office if I have a question?
+63 32 494 7666
Is the Jin Air Cebu Office open to the public?
No, the office is only for airline employees and operations. For customer assistance, please contact Jin Air’s call center or email.
Airlines Other Locations
Tags: Airlines, Cebu, Jin Air
