The low-cost Russian airline Pobeda recently has a office in Almaty. This marks the Pobeda Airlines expansion into the country and provides more options for affordable flights to and from Almaty. The flights have proven popular, with high load factors on the routes. The Pobeda Airlines Almaty Office will make it easier for locals and visitors to book the Pobeda Airlines affordable flights in and out of Almaty.
The Pobeda office in Almaty provides a one-stop shop for customers looking to book flights or manage their reservations. Travelers can visit the office to book flights, pay for tickets, check-in, and get boarding passes. The staff speaks both English and Russian.
How to Reach the Pobeda Airlines Almaty Office Address?
Mailin St 2, Almaty 050039, Kazakhstan
How to Contact the Pobeda Airlines Almaty Office?
Getting help from the Pobeda Airlines team should be convenient for travelers looking to fly out of Almaty. Here are some methods for contacting the Pobeda Airlines office in Almaty:
| Office Phone Number | +1-844-234-6014 or +7 7272 70 33 33 |
| Reservation Number | +7 (809) 505-4777 |
| Headquarters Address | Moscow, Russia |
| Hub | Sheremetyevo – A.S. Pushkin International Airport |
| Working Hours | Monday – Friday from 9 AM to 6 PM |
| Official Website | https://pobeda.aero/en |
| Manage Booking | https://pobeda.aero/en/services/booking-management |
| Flight Status | https://pobeda.aero/en/services/online-board |
| Check in | https://pobeda.aero/en/services/checkin |
| Facebook Support | https://www.facebook.com/pobeda.aero/ |
| Instagram Support | https://www.instagram.com/pobeda_aero/ |
No matter which contact detail you choose, the Pobeda Airlines Almaty office is dedicated to providing excellent customer service and helping you with all your travel needs.
Queries Handled by the Customer Care Team of the Pobeda Airlines Office in Almaty
Here are some common queries that may be handled by the customer care team at the Pobeda Airlines office in Almaty:
| Booking flights | Customers can visit the office in person or call to book flights departing from Almaty Airport. The staff can help find available flights and fare options. |
| Changing reservations | If a customer needs to change their flight dates or times, the office can assist with making date or route changes, subject to availability and fare rules. |
| Cancelling reservations | The office can process flight cancellations and refunds per the airline’s cancellation policies. Fees may apply. |
| Managing bookings | Customers can visit the office to pay for booked tickets, check-in for flights, print boarding passes, etc. |
| Baggage allowances and fees | Questions about baggage restrictions, carry-on policies, and fees for checked baggage can be answered by the office staff. |
| Airport amenities | The staff may be able to advise customers on amenities and services offered at Almaty Airport for departing passengers. |
| Visa and passport requirements | Basic questions about travel document requirements for entering Russia can be answered by the office staff. |
| Flight status and delays | If a flight is delayed or the status changes, the office can provide updates to impacted customers. |
| General information | The office can answer basic questions about Pobeda’s services, amenities, aircraft types, etc. to help customers make booking decisions. |
| Customer complaints | If a customer experienced an issue with a Pobeda flight, the office staff can file complaints and claims on the customer’s behalf. |
The knowledgeable team in Almaty can handle a wide range of pre- and post-travel queries from Pobeda passengers.
Which Planes Does Pobeda Airlines Fly?
| Boeing 737-800 | 41 |
| Total | 41 |
Where to Download the Pobeda Airlines Mobile Application?
Download the Pobeda Airlines Application from the below-mentioned links and drop your query there:
Android users: https://play.google.com/store/apps/developer?id=Pobeda+Airlines+LLC&hl=en_IN&gl=US
IOS Users: https://apps.apple.com/kg/developer/pobeda-airlines-llc/id1111538174
FAQs on Pobeda Airlines Almaty Office
Where is the Pobeda Airlines office in Almaty located?
The office is located at Mailin St 2, Almaty 050039, Kazakhstan
What are the Almaty office hours?
Monday – Friday from 9 AM to 6 PM
What services does the Almaty office provide?
Services include booking flights, changing reservations, checking-in, printing boarding passes, paying for tickets, customer support, and filing complaints.
What destinations can I fly to from Almaty with Pobeda?
Pobeda operates regular flights between Almaty and Moscow and seasonal flights to Saint Petersburg. Connections are available through Moscow to other Pobeda destinations.
How can I contact the Pobeda Almaty office?
+7 7272 70 33 33
What languages do the Almaty staff speak?
The Almaty office staff speaks both Armenian and Russian to serve local customers. Some staff may also speak basic English.
Can I pay for my flight booking at the Almaty office?
Yes, you can visit the Almaty office in person to pay for flight bookings using cash or credit card. Online payment is also available.
Does the Almaty office provide check-in services?
Yes, passengers can check-in and print boarding passes at the Almaty office prior to their flight.
I have a question about baggage fees. Can the Almaty office assist?
Yes, the staff can answer questions regarding baggage allowances, restrictions, and fees for flights from Almaty.
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Tags: Airlines, Almaty, Pobeda Airlines
