Air Canada Mexico City Office

Mexico City International Airport, Av. Capitán Carlos León S/N, Peñón de los Baños, Venustiano Carranza, 15620 Ciudad de México, CDMX, Mexico

24x7 +1 888-247-2262

https://www.aircanada.com/

99+

Note: This not airlines official number +1-844-234-6014. It may connect you with travel agency.

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Regarded as the flag carrier of the Great White North, Air Canada is the largest airline nestled in the heart of the country with services to more than 207 destinations across the globe. To assist better the airline formed a cargo department in Mexico City. You can reach this department by dialling the Air Canada Mexico City office phone number +52 55 2482 2400. 

Air Canada Mexico City Office Address

The address of the Air Canada Office in Mexico City is:

Mexico City International Airport, Av. Capitán Carlos León S/N, Peñón de los Baños, Venustiano Carranza, 15620 Ciudad de México, CDMX, Mexico

How to Contact Air Canada Mexico City Office?

If you need to contact the Air Canada Mexico City Office, there are several ways to do so.

Phone Number+1-844-234-6014 or +52 55 2482 2400
Fax Number773 686 3646
Email AddressImports: ordimport@aircanada.ca
Exports: ordexport@aircanada.ca
Timing of Cargo DepartmentSunday and Monday: 07:00 a.m. to 06:30 p.m.
Tuesday to Saturday: 07:00 a.m. to 10:30 p.m.
Holidays: Closed
Official Websitehttps://www.aircanada.com/ca/en/aco/home.html
Flight Bookinghttps://www.aircanada.com/ca/en/aco/home.html#/home:flight
Manage Bookinghttps://www.aircanada.com/ca/en/aco/home.html#/home:mngBook
Online Check-inhttps://www.aircanada.com/ca/en/aco/home/ssci.html#/identification
Flight Statushttps://www.aircanada.com/flifo/search?l=en
Flight Schedulehttps://www.aircanada.com/ca/en/aco/home/book/routes-and-partners/flight-schedules.html#/
Delayed or Damaged Baggagehttps://www.aircanada.com/ca/en/aco/home/plan/baggage/delayed-damaged-baggage.html#/
Special Mealshttps://www.aircanada.com/ca/en/aco/home/plan/special-assistance/special-meals.html#/
Travel Insurancehttps://www.aircanada.com/ca/en/aco/home/plan/peace-of-mind/travel-insurance.html#/
Baggage Inquirieshttps://www.aircanada.com/ca/en/aco/home/plan/baggage.html#/
Lost and Foundhttps://www.aircanada.com/ca/en/aco/home/plan/baggage/delayed-damaged-baggage/lost-and-found.html#/
Facebook Supporthttps://www.facebook.com/aircanada
YouTube Supporthttps://www.youtube.com/user/aircanada
Twitter Supporthttps://twitter.com/aircanada

Queries Handled by Air Canada Mexico City Office?

Some of the queries that are commonly handled by the Air Canada Mexico City Office include:

Flight Ticket BookingOk to BoardFlight Ticket Cancellation
Airport LoungesVisa ServicesBaggage Allowance, Online Check-in
Airport TransfersMeet and GreetDuty-Free Allowance
Immigration ServicesBusiness ClassIn-Flight Meals
Missing LuggageAirport LoungesFlight/Visa Info
MilesEconomy ClassDelayed Flights
Airport FacilitiesIn-Flight EntertainmentAirport Wifi
Valet ParkingVisa on ArrivalFlight Wifi

Is Air Canada’s Cargo Service Better than its Competitors?

Yes. The Air Canada Cargo service is better than its competitors because of the following reasons:

  • Better Support: The Air Canada Cargo Mexico City office is open throughout the year and in case you need any type of assistance, then you simply need to dial the Air Canada Mexico City office phone number +52 55 2482 2400. The toll-free number is available 24 hours a day and seven days a week.
  • Safety: With Air Canada, your cargo is safe and secured as the airline has all the safety measures in place to ensure the same round-the-clock. 
  • AC Animals Solution
    • Priority service.
    • Holding facility for animals.
    • Specially-trained staff.
    • Incredible facilities are offered at elite stations.
    • Special features (transport vehicles) to improve the comfort level of each species.
    • Booking is made simple and error-free.
    • Dedicated team to enhance comfort and safety.
    • The transfer process is simple and processing fees are minimal.
    • Veterinary consultant services.
    • Live shipment tracking.
    • The convenience fee is the cheapest as compared to others.

What is the Operational Timing of the Air Canada Mexico City Office? 

The operational timing of the Air Canada Mexico City office Phone number +52 55 2482 2400 depends on two factors: one is language and another is the location of the head office. Generally, most of the Air Canada Mexico City office numbers operate round the clock. However, in some parts of the world, the toll-free customer service number is available only on weekdays from 9:00 a.m. to 7:00 p.m.

Is the Air Canada Mexico City Customer Support available in Spanish?

Yes. The Air Canada Mexico City customer support is available in Spanish. You can easily reach Air Canada Mexico City customers by dialling the toll-free number, to set the Spanish language as your preferred language, you need to follow the below-presented steps:-

  • Dial the Air Canada Mexico City office number +52 55 2482 2400.
  • Follow the command, select the location, and listen to the automated instructions to set the Spanish language as your preferred language.

Note:- The Air Canada Mexico City office toll-free number +52 55 2482 2400 supports multiple languages, including- English, and French. 

What is the Operational Timing of the Air Canada Offices in Mexico City?

Operational Hour of Air Canada Customs OfficeMonday to Friday: 08:30 a.m. to 4:30 p.m. 
Saturday: 08:30 a.m. to 12:00 p.m.
Sunday: Closed
Specific Holidays: 06:00 a.m. to 10:00 p.m.
Important NotesAC Mails are managed by the Mexico City Postal Service.
For paying the cargo bills, a user can pay through their debit and credit card.

Air Craft Available with Air Canada

Total fleet: 185

  • Boeing 777-300ER (77W)
  • Boeing 777-200LR (77L)
  • Airbus A330-300 (333)
  • Boeing 787-9 (789)
  • Airbus A321-200 (321)
  • Boeing 767-300ER (763)
  • Boeing 787-8 (788)
  • Airbus A320-200 (320)
  • Airbus A319-100 (319)
  • Embraer E190 (E90)
A Message from Mark Galardo, Vice-President, Network Planning and Alliances

FAQs on Air Canada Mexico City Office

Where is the Air Canada Mexico City Office located?

The Air Canada Mexico City Office is located at Mexico City International Airport, Av. Capitán Carlos León S/N, Peñón de los Baños, Venustiano Carranza, 15620 Ciudad de México, CDMX, Mexico.

What services are provided at the Air Canada Mexico City Office?

The Mexico City Office offers a range of services including ticket booking, reservations, flight information, baggage inquiries, and assistance with general travel-related queries.

What are the operating hours of the Air Canada Mexico City Office?

9:00 AM to 7:00 PM

Can I make a flight reservation in person at the Mexico City Office?

Yes, you can make flight reservations in person at the Air Canada Mexico City Office.

How can I contact the Air Canada Mexico City Office?

You can contact the Mexico City Office by phone at +52 55 2482 2400 or visit them in person at the provided address.

Can I change or cancel my flight at the Mexico City Office?

Yes, you can request flight changes or cancellations at the Mexico City Office, but please be aware that fees and restrictions may apply.

Is there a lost and found service at the Mexico City Office?

Yes, the Mexico City Office may have a lost and found service for items left on Air Canada flights or in the airport.

Air Canada Other Locations


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