Bamboo Airways, Vietnam’s fastest-growing airline, has established a strong foothold in Hanoi, expanding its reach and catering to the increasing demand for travel between the two vibrant Southeast Asian nations. The Bamboo Airways Hanoi Office has a team of experts to ensure the punctual execution of every operation. These experts regulate operations such as individual and group bookings, management of flights, and more. Bamboo Airways’ presence in Hanoi extends beyond its flight operations. The airline has established a dedicated office in the city, providing passengers with convenient access to customer service, ticketing, and reservation assistance. This demonstrates the airline’s commitment to the market and its focus on building long-term relationships with its customers.
Hanoi serves as a crucial hub for Bamboo Airways, connecting Vietnam to global destinations and facilitating trade and tourism. With plans to expand its network in the region, Bamboo Airways aims to provide travelers with more convenient and affordable options for exploring Vietnam’s diverse landscapes and rich culture.
How to Reach the Bamboo Airways Hanoi Office Address?
22nd Floor, Bamboo Airways Tower, 265 Cau Giay, Dich Vong Ward, Cau Giay District, Hanoi, Vietnam
How to Contact the Bamboo Airways Hanoi Office?
The Office of Bamboo Airways in Hanoi enables travelers to contact it through several modes. Hence, they can reach this body in Hanoi through its official address, phone number, email ID, and other such contact information. To contact Bamboo Airways in Hanoi, you can still contact Bamboo Airways in various ways:
| Office Phone Number | +1-844-234-6014 or +84 1900 1166 |
| Reservation Number | +84-1900-1166 |
| Headquarters Address | Cầu Giấy, Hanoi, Vietnam |
| Hub | Tan Son Nhat International Airport |
| cto.han@bambooairways.com | |
| Official Website | https://www.bambooairways.com/vn/en |
| Online Check-in | https://www.bambooairways.com/vn/en/travel-info/check-in |
| Baggage Information | https://www.bambooairways.com/vn/en/travel-info/baggage-info |
| Facebook Support | https://www.facebook.com/BambooAirwaysFanpage |
| Instagram Support | https://www.instagram.com/bamboo.airways/ |
| Twitter Support | https://twitter.com/bamboo_airways |
| Youtube Support | https://www.youtube.com/@BambooAirwaysOfficial |
When reaching out to the Bamboo Airways Office in Hanoi , make sure to have your reservation number and booking details, or any relevant information ready to facilitate a smoother communication process.
Queries Handled by the Customer Care Team of the Bamboo Airways Office in Hanoi
The Hanoi Office customer care team can assist you with various queries related to their services. Here’s a breakdown of the types of queries they typically handle:
| General inquiries | Booking flights and managing reservations. Flight schedules and fares. Boarding procedures and baggage allowances. Check-in and immigration procedures. Airport services and facilities. Lost and found items. Travel advisories and visa requirements. |
| Sales inquiries | Special offers and promotions. Group bookings and charter flights. Corporate travel solutions. Payment options and ticketing. Upgrade options and additional services. |
| Cargo inquiries | Shipping rates and schedules. Cargo tracking and tracing. Documentation and customs clearance. Dangerous goods regulations. Special cargo requirements. |
| Other types of inquiries | Complaints and feedback. Accessibility assistance. Unaccompanied minor services. Pet travel regulations. Travel insurance options. Refunds and cancellations. |
While the customer care team is well-equipped to handle a wide range of queries, there may be situations where they require additional information or need to escalate your request to a specialist. In such cases, they will guide you through the appropriate channels for resolving your issue.
Which Planes Does Bamboo Airways Fly?
| Airbus A320-200 | 6 |
| Airbus A320neo | 6 |
| Airbus A321-200 | 4 |
| Airbus A321neo | 6 |
| Boeing 787-9 | 3 |
| Embraer E190 | 5 |
| Total | 30 |
Where to Download the Bamboo Airways Mobile Application?
Download the Bamboo Airways Application from the below-mentioned links and drop your query there:
Android users: https://play.google.com/store/apps/details?id=com.bambooairways.app&hl=en_IE
IOS Users: https://apps.apple.com/us/app/bamboo-airways/id1453491942
Bamboo Airways: At the Airport
FAQs on Bamboo Airways Hanoi Office
Where is the Bamboo Airways office in Hanoi?
22nd Floor, Bamboo Airways Tower, 265 Cau Giay, Dich Vong Ward, Cau Giay District, Hanoi, Vietnam
How can I contact the Bamboo Airways Hanoi team?
+84 1900 1166
Can I book flights and manage reservations through the Hanoi team?
Yes, you can manage your bookings and make new reservations through Hanoi Airport Office.
Do Bamboo Airways office in Hanoi handle inquiries about flight schedules, fares, and baggage allowances?
Yes, Hanoi Office team can provide information about flight schedules, fares, and baggage allowances for all Bamboo Airways routes.
Can I get assistance with boarding procedures, check-in, and immigration?
Yes, the Hanoi Airport Office team can guide you through these processes and answer any related questions.
What about lost and found items?
Yes, the Bamboo Airways Hanoi Office is accessible to passengers with disabilities.
Is there a place where I can relax before my flight at the Bamboo Airways Hanoi Office?
Hanoi Office team can help you report lost items and provide updates on their status.
Do they handle travel advisories and visa requirements for specific destinations?
Hanoi Airport Office team offer general information but may advise checking official government websites for the latest updates.
Do they offer group booking and charter flight services?
Yes, Hanoi Airport Office team assist with group bookings and charter flights for various occasions.
Do Bamboo Airways offer accessibility assistance for passengers with disabilities?
Yes, Hanoi Airport Office assist passengers with disabilities and provide information about available services.
Can I request refunds or cancellations through the Hanoi team?
Yes, you can initiate the refund or cancellation process through any of the available contact channels.
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Tags: Airlines, Bamboo Airways, Hanoi
