Turkish Airlines has set up city offices worldwide to oversee operations at certain locations, including one in Uganda. Its office in Uganda is conveniently situated at the Ruth Towers 3rd Floor Plot 15A, Clement Hill Road, Kampala, Uganda.
So, if you’re planning your travel with Turkish Airlines to/from Uganda, you’re at the right place. Here, you will get all the necessary information you need about this office, including the phone number, email, address, and business hours.
Contact Details
You can easily connect with the Turkish Airlines Uganda office with the help of the details given below:
| Contact Method | Information | For |
|---|---|---|
| Address | Ruth Towers 3rd Floor Plot 15A, Clement Hill Road, Kampala, Uganda | Visiting the office in person |
| Phone Number | +256 414 322 260 | Best for urgent queries |
| customer.ye@thy.com | Non-urgent or detailed inquiries | |
| FAX | Not Available | – |
| Working/Operational Hours | Daily 8:30 am–12:30 pm, 1:30–4:30 pm Saturday and Sunday are Closed. | Best to connect during these hours |
| Official Website | www.turkishairlines.com | For more details |
Services Offered By Turkish Airlines in Uganda
Turkish Airlines operates all its flights from Terminal 1 at Entebbe International Airport in Uganda. The air carrier does its best to provide the best possible services in the region as it flies to over 200+ international destinations to/from Uganda.
The Turkish Airlines office in Uganda addresses passenger questions from the assigned region, such as bookings, check-in, and airport services.
Special Services:
- Extra Seat for Personal Comfort
- Special Assistance
- Carriage of Live Animals
- Disability and Medical Assistance
- Star Alliance Gold Status
- Expectant mothers
- Unaccompanied minors
- Global Services
Other Services:
- Ticket Booking
- Immigration Services
- Check-in Assistance (Online & Airport)
- Delayed Flights
- Flight Cancelation
- Missed Flight
- In-Flight Entertainment
- Baggage (Delayed/Damaged/Lost)
Turkish Airlines Office in Uganda – Direction Map
Find the directions to the Turkish Airlines office in Uganda with the help of the following map. You may also use your GPS to get the address and directions to the office.
As a result, Turkish Airlines makes every effort to provide the utmost services to its customers in Uganda. If you have any questions, please use the contact information aforementioned.
Frequently Asked Questions
How do I connect with Turkish Airlines in Uganda?
Turkish Airlines may be reached at +256 414 322 260 from Uganda.
Does Turkish Airlines operate in Uganda?
Yes, Turkish Airlines operates flights to over 200+ international destinations to/from Uganda.
When can I connect with Turkish Airlines customer service in Uganda?
Turkish Airlines’ customer service is available daily 8:30 am–12:30 pm, 1:30–4:30 pm, Saturday and Sunday Closed. As a result, you may reach them from Uganda at the times stated.
Can I get a refund with Turkish Airlines from the Uganda office?
Yes, it depends on your situation and ticket type, whether it is refundable or non-refundable with the help of the Turkish Airlines office in Uganda.
How can I cancel my Turkish Airlines flight to Uganda?
If you need to cancel your Turkish Airlines flight from Uganda, then reach out to its office located at the Ruth Towers 3rd Floor Plot 15A, Clement Hill Road, Kampala, Uganda, or contact them via phone.
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Tags: Airlines, Turkish Airlines, Uganda
I wanted to book 3 tickets immediately due to a family emergency and Turkish Airlines Office Uganda helped me that very instant! Really quick service.
Thank you very much
I’m not at all happy with Turkish Airlines’s services as they rescheduled my flight without my knowledge. When I tried to call at Turkish Airlines Office Uganda Number, there was no answer from them. Awaiting for the reply!
I have been trying to change my flight date for past 1 week now. Although I received an email from Turkish Airlines Office Uganda Email where I was allowed a date change and luckily the fees for the change was waived off, but when I checked the portal all I could see was a big “Error message”. I also made a call at Turkish Airlines Office Uganda Number but still no answer! Funny that if you want to book a flight all seems to be working! Not happy and for sure poor customer service!
I keep trying to call the Turkish airlines office in Kampala but the contacts on the website don’t go through. Any help please?