Are you planning a journey with Virgin Atlantic and passing through Shanghai? Look no further than the Virgin Atlantic Shanghai Office, your gateway to a seamless and enjoyable travel experience. The Virgin Atlantic office is conveniently located for travelers. Whether you’re a seasoned explorer or a first-time flyer, the office is easily accessible, ensuring you have a stress-free start to your journey. The Virgin Atlantic Office in Shanghai is staffed by a team of dedicated and knowledgeable professionals ready to assist you with a range of services. Need help with check-in, flight changes, or managing your booking? The friendly staff is there to guide you through the process, making your travel experience as smooth as possible. For travelers seeking an unparalleled flying experience, Virgin Atlantic stands as a beacon of excellence. Among the key elements contributing to its success is the Virgin Atlantic Shanghai Office, a pivotal hub for passenger services and assistance.
How to Reach the Virgin Atlantic Shanghai Office Address?
Union 3221-3234, Shanghai Central Plaza, No. 381, Huaihai Middle Road, Shanghai, China
How to Contact the Virgin Atlantic Shanghai Office?
Contacting the Virgin Atlantic Office in Shanghai is a straightforward process. Here are the steps to get in touch with them:
| Office Phone Number | +1-844-234-6014 or +86 21 96990 |
| Reservation Number | +44-344-874-7747 |
| Headquarters Address | Crawley, United Kingdom |
| Hub | Manchester Airport |
| Working Hours | 9AM to 7 PM (Monday to Saturday) |
| Official Website | https://www.virginatlantic.com/in/en |
| Manage Booking | https://www.virginatlantic.com/my-trips |
| Flight Status | https://www.virginatlantic.com/flight-status |
| Facebook Support | https://www.facebook.com/virginatlantic |
| Instagram Support | https://www.instagram.com/virginatlantic/ |
| Twitter Support | https://twitter.com/virginatlantic |
| Youtube Support | https://www.youtube.com/@virginatlantic |
The Virgin Atlantic Shanghai Office customer service is there to assist you, so don’t hesitate to reach out for any travel-related assistance you may need.
Queries Handled by the Customer Care Team of the Virgin Atlantic Office in Shanghai
The customer care team at the Virgin Atlantic office in Shanghai is well-equipped to handle a variety of queries and provide assistance to travelers. Here are some common queries that the customer care team is adept at handling:
| Booking Inquiries | Assistance with new flight bookings. Queries related to available flights, schedules, and pricing. |
| Check-In Assistance | Guidance on the online check-in process. Help with airport check-in procedures and requirements. |
| Flight Changes and Modifications | Support for making changes to existing bookings, including date and time changes. Assistance with upgrading seats or changing flight classes. |
| Manage My Booking Support | Help navigating the “Manage My Booking” section on the Virgin Atlantic website. Assistance with adding special services, such as meals or extra baggage. |
| Name Change and Passenger Information Updates | Guidance on correcting passenger names on tickets. Assistance with updating passenger information, such as contact details. |
| Cancellation and Refund Queries | Information on the airline’s cancellation policy. Assistance with processing cancellations and refund requests. |
| Baggage Related Inquiries | Queries regarding baggage allowances and restrictions. Assistance with lost or delayed baggage. |
| Flight Status and Schedule Information | Updates on the status of flights, including delays or cancellations. Assistance with obtaining current flight schedules. |
| Special Assistance Requests | Support for passengers requiring special assistance, such as those with mobility challenges or medical needs. Guidance on the procedures for traveling with service animals. |
| General Travel Information | Providing general information about Shanghai Airport and its facilities. Assistance with queries related to travel documentation and requirements. |
The customer care team at the Virgin Atlantic office in Shanghai is dedicated to providing excellent service and ensuring that passengers have a smooth and enjoyable travel experience. Whether you’re a seasoned traveler or a first-time flyer, feel free to reach out to the customer care team for assistance with any travel-related queries or concerns. They are there to help make your journey with Virgin Atlantic a positive and stress-free experience.
Which Planes Does Virgin Atlantic Fly?
| Airbus A330-300 | 10 |
| Airbus A330-900 | 4 |
| Airbus A350-1000 | 10 |
| Boeing 787-9 | 17 |
| Total | 31 |
Where to Download the Virgin Atlantic Mobile Application?
Download the Virgin Atlantic Application from the below-mentioned links and drop your query there:
Android users: https://play.google.com/store/apps/details?id=com.vaa.runway&hl=en&gl=US
IOS Users: https://apps.apple.com/gb/app/virgin-atlantic/id347564786
Virgin Atlantic: At the Airport
FAQs on Virgin Atlantic Shanghai Office
Where is the Virgin Atlantic office in Shanghai?
Union 3221-3234, Shanghai Central Plaza, No. 381, Huaihai Middle Road, Shanghai, China
How can I contact the Virgin Atlantic Shanghai office?
+86 21 96990
What services can I inquire about at the Shanghai office?
The Shanghai office handles a range of services, including flight bookings, reservations, check-in assistance, managing bookings, and addressing travel-related queries.
What are the office hours of the Virgin Atlantic Shanghai office?
9AM to 7 PM (Monday to Saturday)
Is there an online help center for the Shanghai office?
Yes, Virgin Atlantic likely offers an online help center on its official website, providing FAQs and guides for common concerns.
How can I get assistance with flight changes or cancellations?
The Customer Care Team in Shanghai can assist with flight changes, cancellations, and refund requests. Contact the customer service hotline for personalized support.
How can I address lost or delayed baggage concerns?
Contact the Shanghai office for assistance with lost or delayed baggage issues. The team can guide you through the process of locating and recovering your baggage.
Can I make group bookings through the Shanghai office?
Yes, the Shanghai office can assist with group bookings and provide information on group travel arrangements.
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Tags: Airlines, Shanghai, Virgin Atlantic
