Yakutia Airlines, also known as Sakha Avia, is the main airline serving the Russian Far East Federal District and Siberia. The Yakutia Airlines Yekaterinburg Office has a small team of staff that handles check-ins, boarding, luggage handling, and aircraft servicing for the flights arriving and departing from Yekaterinburg Airport. With its extensive range of services and accessible location, the office ensures a seamless and enjoyable travel experience for all. Whether you’re a frequent flyer or a first-time passenger, the Yakutia Airlines Office in Yekaterinburg is the perfect place to plan your next adventure.
How to Reach the Yakutia Airlines Yekaterinburg Office Address?
ul. Bahchivandji, 1, Yekaterinburg, Sverdlovsk Oblast, Russia, 620025
How to Contact the Yakutia Airlines Yekaterinburg Office?
Contacting the Yakutia Airlines Yekaterinburg office is a straightforward process, ensuring that you can easily reach out for assistance or inquiries related to your travel plans. If you need to contact the Yakutia Airlines Yekaterinburg office, there are several ways to get in touch with them. Here are some of the most common methods:
| Office Phone Number | +1-844-234-6014 or +7 800 100-03-33 |
| Reservation Number | +7 (4112) 491 299 |
| Headquarters Address | Yakutsk, Russia |
| Hub | Mezhdunarodnyy Airport Yakutsk |
| Working Hours | 7AM to 7PM Everyday |
| office@yakutia.aero | |
| Official Website | https://www.yakutia.aero/en/ |
| Manage Booking | https://ticket.yakutia.aero/websky/ |
| Check in | https://checkin.yakutia.aero/web-checkin/ |
| Baggage Information | https://www.yakutia.aero/bagazh/ |
| Facebook Support | https://www.facebook.com/yakutia.aero/ |
| Instagram Support | https://www.instagram.com/yakutiaairlines/ |
No matter which method you choose, the Yakutia Airlines Yekaterinburg office is committed to providing excellent customer service and support. The staff are knowledgeable, friendly, and fluent in both Russian and English, ensuring that you can get the help you need, no matter what your inquiry may be.
Queries Handled by the Customer Care Team of the Yakutia Airlines Office in Yekaterinburg
The customer care team at the Yakutia Airlines Office in Yekaterinburg likely handles the following types of customer queries and requests:
| Flight bookings and reservations | The Yekaterinburg Airport staff would assist passengers in booking and reserving seats on Yakutia Airlines flights to and from Yekaterinburg Airport. They would handle bookings for flights to destinations like Yakutsk, Magadan, etc. |
| Check-in and boarding | The Yekaterinburg Airport staff would manage the check-in and boarding process for Yakutia Airlines passengers departing from Yekaterinburg Airport. This includes verifying tickets, checking in luggage, etc. |
| Luggage handling | The staff would be responsible for ensuring the luggage of departing and arriving passengers is loaded and offloaded from Yakutia Airlines aircraft in Yekaterinburg. They would also arrange for the return of luggage in case of mishandled bags. |
| Flight schedule and status updates | The Yekaterinburg Airport staff would provide up-to-date information on Yakutia Airlines flight schedules, arrivals, and departures from Yekaterinburg Airport. They would also provide updates on any delays or cancellations. |
| Passenger amenities | The staff would assist passengers with amenities at Yekaterinburg Airport including providing wheelchairs or assistance to those with reduced mobility, offering food/refreshments, or helping passengers contact hotels/transport in Yekaterinburg-Alyta town. |
| Aircraft servicing | The Yekaterinburg Airport staff would work with Yakutia Airlines technical staff to ensure proper servicing of aircraft, refueling, de-icing, cleaning, and other handling required for flight operations. They coordinate with the aircrew as well. |
| Passenger feedback and complaints | The Yekaterinburg Airport staff would receive feedback, comments, and complaints from passengers traveling through Yekaterinburg Airport on Yakutia Airlines flights. They are responsible for addressing them or forwarding them to the relevant departments. |
| Emergency response | The Yekaterinburg Airport staff are trained to handle emergency situations in coordination with aircrew, airport authorities, and emergency responders. This includes situations like medical emergencies, security issues, aircraft incidents, etc. |
Overall, the small team at the Yakutia Airlines Yekaterinburg Office handles all aspects of customer service and flight operations for Yakutia Airlines at this remote Siberian airport. They play an important role in keeping the transportation link open for the communities around Yekaterinburg.
Which Planes Does Yakutia Airlines Fly?
| Boeing 737-700 | 2 |
| Boeing 737-800 | 2 |
| Bombardier Dash 8 Q300 | 4 |
| Irkut MC-21-300 | – |
| Sukhoi Superjet 100-95B | 2 |
| Sukhoi Superjet 100-95LR | 3 |
| Total | 13 |
Where to Download the Yakutia Airlines Mobile Application?
Download the Yakutia Airlines Application from the below-mentioned links and drop your query there:
Android users: https://play.google.com/store/apps/details?id=com.flyyakutia.yakutia
FAQs on Yakutia Airlines Yekaterinburg Office
Where is the Yakutia Airlines Yekaterinburg office located?
ul. Bahchivandji, 1, Yekaterinburg, Sverdlovsk Oblast, Russia, 620025
What services does the Yakutia Airlines Yekaterinburg Office provide?
The Yakutia Airlines Yekaterinburg Office offers a range of services, including ticket booking, flight information, and assistance with various travel-related queries.
How can I contact the Yakutia Airlines Yekaterinburg Office?
+7 800 100-03-33
What are the office hours of Yakutia Airlines Yekaterinburg Office?
7AM to 7PM Everyday
Can I book or change my flight at the Yakutia Airlines Yekaterinburg Office?
Yes, the Yekaterinburg Office provides services for booking flights and may assist with flight changes. Be sure to have your relevant travel details and identification when making such requests.
What documents do I need to bring when visiting the Yekaterinburg Office for assistance?
It’s advisable to bring your booking confirmation, identification, and any relevant travel documents when seeking assistance at the Yakutia Airlines Yekaterinburg Office.
How can I check the status of my flight from the Yekaterinburg Office?
The Yekaterinburg office staff can help you check the status of your flight, or you can use the official Yakutia Airlines website or mobile app for real-time flight information.
Are there any additional services provided at the Yekaterinburg Office?
The Yekaterinburg Office may offer additional services such as travel insurance, baggage information, and assistance with special requests. Feel free to inquire about any specific needs you may have.
What payment methods are accepted at the Yakutia Airlines Yekaterinburg Office?
The accepted payment methods may vary, so it’s recommended to check with the Yekaterinburg Office directly for information on the payment options available.
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Tags: Airlines, Yakutia Airlines, Yekaterinburg
